1. WHAT IS THE PROCEDURE TO BUY PRODUCTS?
Please register before any purchase….
1. Select product of your choice from category or search from search box.
2. Once you are on the product page click on ‘ADD TO CART ‘ button.
3. You can add any number of any products to your shopping cart.
4. Once you finalize your shopping, go to checkout option.
5. If you are not registered user on our website, you must register yourself with correct information before placing the order. If you are already registered login with your user id and password.
6. Select payment and shipping options.
7. After selecting payment and shipping option click on ‘ PLACE ORDER ‘ Button.
9. You will be provided a order number which you can quote for any further communication with us.[/toggle]
2. CAN I PLACE ORDERS BY PHONE OR EMAIL?
1. No, We do not accept orders by phone or email.
2. If the order is not generated we can not provide support to customers without any reference or Order number on our website.
3. HOW TO CHECK TOTAL AMOUNT OF MY ORDER?
1. Please check the product price excluding taxes, Not handling & shipping charges hence if you only deposite amount shown on our website we will not be able to ship your order.
2. Please generate order on our website and you will come to know total amount including shipping and discounts.
4. HOW TO GET PRODUCTS FROM OUR OFFICE?
1 We do not have a retail storefront at our office. Order pickup/Delivery timing is 24X7
2 All the products listed on our website are stocked at our office and will be available ready in stock.
3 We prefer customers to order items from our website and confirm whether the order is ready for pickup/Delivery or not and then visit our office for pickup.
4 In case the order is not generated through our website customers may not be attended by anyone at all at our office and there will be problems in billing.
5. HOW DO I GET QUOTATION?
1 Quotations can be generated online directly through our website in same time as you place order with us.
2 Just select products you want to order and add them to your cart.
3 Login in to your account or create a new account on our website to go forward.
4 Once you have logged in click on checkout and select correct shipping and billing address.
5 And click “PLACE ORDER” button.
6 You will be given a order number and our system will send formal quotation to your email ID.
6. DO I NEED TO GIVE ACCURATE PERSONAL INFORMATION WHILE REGISTERING ON THE WEBSITE?
Yes, when you log in and buy a product the shipping address and contact person details is the details you have provided while registering so it is important that you give correct information.
7. WHAT IF MY PACKAGE IS TAMPERED OR RECEIVE DAMAGED PRODUCT?
We check our packages before dispatch and any tampering or damage may take place while transporting so you need to check it with the courier service for the same. Depending on the case the company may or may not replace the damaged product.
8. CAN I GET DISCOUNT FOR MY PURCHASE?
We offer special discount for bulk orders and for frequent buyers. To know details please contact our representative.